Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.

📅 Last updated: May 1, 2026

1. Information We Collect

When you use our services (home tuition or online tutoring), we may collect the following types of information:

  • Personal Identification Information: Name, address, phone number, email address, child’s name, grade level, and subjects.
  • Payment Information: Billing details (processed securely via third‑party payment gateways; we do not store full credit card details).
  • Communication Data: Emails, WhatsApp messages, call records related to tutoring coordination.
  • Technical Data: IP address, browser type, device information, and cookies when you visit our website.

2. How We Use Your Information

We use your information only for legitimate business purposes:

  • To match you with a suitable tutor based on subject, area, and schedule.
  • To communicate about demo classes, session scheduling, payments, and updates.
  • To improve our website, services, and user experience.
  • To comply with legal obligations or resolve disputes.

3. Sharing of Information

We never sell or rent your personal information. We may share your data only in these limited circumstances:

  • With Tutors: Basic student details (name, grade, subjects, address for home tuition) are shared with the assigned tutor to facilitate sessions.
  • Service Providers: Third‑party payment processors, email services, or analytics tools that help us operate our business (they are bound by confidentiality agreements).
  • Legal Requirements: If required by law or to protect our rights, safety, or property.

4. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to keep your login credentials confidential if we ever provide you with a client portal.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, analyse site traffic, and remember preferences. You can disable cookies in your browser settings, but some features may not function properly.

6. Children’s Privacy

Our tutoring services are directed to parents and guardians of students. We do not knowingly collect personal information directly from children under 13. All information is provided by parents or legal guardians.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access and receive a copy of your data.
  • Request correction of inaccurate information.
  • Request deletion of your data (subject to legal or contractual obligations).
  • Withdraw consent for marketing communications.

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to external sites (e.g., payment gateways, social media). We are not responsible for the privacy practices of those third parties. Please review their policies before providing any information.

9. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain records for 3 years after the last service interaction.

10. International Data Transfers

If you are located outside Pakistan and use our online tutoring services, your information may be transferred to and processed in Pakistan. By using our services, you consent to such transfer.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review it periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out: